Saf Flowers provides a next day delivery service if you place an order by 10pm Monday through to Friday. Saf Flowers do not deliver on Weekend or public holidays. If you require further information, please send email or call 0430 481 580
How do I know you received my order?
An email confirmation of your order will be sent to the email address you have provided us. If you do not receive an email confirmation, please call Customer Service on 0430 481 580
Can I make changes to my order?
Unfortunately, in most cases orders are unable to be changed once submitted.
Minor order changes may be requested on the morning of an order due for delivery that afternoon. However, approval of order changes will be at the discretion of Customer Service, and may incur an additional charge (to be paid in full before the changes can be confirmed). Saf Flowers are unable to make changes to orders already prepared and/or in transit.
Please note that during special calendar events (e.g. Christmas, Valentine’s Day or Mother’s Day) and /or public holidays, no changes may be made to any orders.
We deliver to the following suburbs for flat delivery fee ($15) :
What if the recipient is not home upon delivery?
In most cases, the flowers will be left at the nominated delivery address. If however it is impractical or unsafe to leave the flowers unattended, the order will be returned to us and you will be contacted. Saf Flowers may then arrange re-delivery on payment of the re-delivery and administrative fee. If a product needs to be re-produced for re-delivery, the product will need to be paid in full again before re-delivery can occur.
If the courier is unable to complete a delivery to the nominated address within the standard delivery area on time, re-delivery will be free of charge.
Can I specify an exact delivery time?
We cannot guarantee an exact delivery time as you might appreciate. Please feel free to leave a window of time or AM/PM preference in the notes on your order however and we will do our best to accommodate.
If you require your blooms by a very specific time or for the morning of an event please contact via email so we can discuss the best delivery options to ensure you/the recipient has the blooms by the required time.
Full payment is required at the time of purchase. Saf Flowers accepts Major credit cards such Visa, Mastercard, and American Express. You can also pay via PayPal. All prices shown on the Saf Flowers website are in Australian Dollars (AUD$) and include GST.
Are my details secure when ordering online?
Saf Flowers ensures that your personal information is secure and encrypted to protect all transactions conducted online.
Because of its exquisite beauty, our roses must be treated with care. Keeping it away from direct heat and sunlight, and placing it in a cool space can easily extend the vase life of your roses.
How long do the flowers last?
If properly cared for, our roses could last for 7 -10 days, as long as kept away from direct heat and sunlight.
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